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Counselling services and needs for assistance for and of refugees ,
BAMF Brief Analysis 6|2021 addresses the counselling services available to and the assistance requirements of refugees in various areas of life.
Based on the analysis of the IAB-BAMF-SOEP survey of refugees from 2016 to 2018, this study examines the familiarity and uptake of advisory services as well as the extent and coverage of support requirements in nine life areas based by self-assessments.
Results at a glance
Familiarity with and uptake of counselling services increased
Both familiarity with and uptake of counselling services increased continually between 2016 and 2018, however, only to a small extent. Almost 40 percent of respondents had taken up one of the enquired counselling services in 2018. The services most frequently used were those providing legal advice in relation to the asylum process.
A considerable unmet need for assistance in education, work and housing
Whilst many displaced persons, who require assistance in issues related to basic care (such as medical care and financial security), have already received assistance, there is a considerable unmet need for assistance particularly in education, work and housing.
When it comes to the recognition of educational and vocational training qualifications, higher qualified persons (college or University graduates) more frequently stated that they needed assistance. But at the same time they were particularly at risk of not receiving such assistance. Considering searching for housing, especially persons living in collective accommodations facilities, stated to not having received help, even though the request for assistances was particularly high.
Using advisory services is helpful
The uptake of advisory services positively correlated with meeting unresolved assistance requirements in the examined life areas in this analysis, such as the recognition of educational and vocational training qualifications and search for housing. The correlation was particularly high for legal advice on issues related to refugees and asylum: Individuals who had accepted at least one offer of assistance stated more frequently that they had indeed received assistance.
The Brief Analysis was written by: Dr. Susanne Schührer